Refund policy

Standard shipping typically takes 5-7 business days, and expedited shipping options are available at checkout.

What is your return policy?

Because each Mi Eleménte product is handcrafted in small batches with natural ingredients, all purchases are final. We’re unable to accept returns, exchanges, or refunds.

If your order arrives damaged, incorrect, or is lost in transit, please contact us within 30 days of your order date so we can assist you. After 30 days, we’re unable to offer a refund or replacement.

We proudly list every ingredient on our website. Please review these details carefully and perform a patch test before use. Mi Eleménte cannot be held responsible for reactions or sensitivities.

As our products are free from preservatives and synthetic additives, please store them in a cool, dry place and avoid introducing water to maintain freshness.

We appreciate your understanding that each bottle is made by hand, infused with care, and created to honor nature’s purity.